Organizational Behaviour

Inter-Group Conflicts Reasons & Strategies

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Reasons for inter-group conflicts & Strategies to Resolve 

lnter-Group Conflicts

Intergroup conflict is the conflict between the two groups. the lnter-group conflict has a special significance because we encounter this type of conflict in our day-to-day life. Inter-Group Conflicts Reasons

Reasons for Intergroup Conflict

Competition for Scarce Resource :

Wheel the conflict arises due to competition over limited resources.

Example: Both the groups want to open a petrol bunk, but the license will be given to only one group.

Task Interdependence:

If the two groups depend on one another.

Example: If both the groups are assigned the work of organizing an exhibition together since the tasks ax interdependent, a conflict may arise if anything goes wrong.

Jurisdictional Ambiguity :

At times the conflict arises when it is not clear which group is responsible for'which activity. Again we can take the example where the two groups are assigned the responsibility of organizing an exhibition. if the tasks are not allocated specifically, there can be confusion which may lead to a conflict.

Competitive Reward System :

If both the groups are working towards the accomplishment of some task and if one group is rewarded for the performance, a conflict may arise.

Status Struggle:

If one group attempts to improve its status and other group views this as a threat, conflict may arise.

Strategies to Resolve Inter-Group Conflicts

The strategies commonly adopted by the organization are as follows:

Collaboration :

In collaborating, the intention of the parties is to solve lie problem by clarifying differences rather than by accommodating various pants 0! view. It's a kind of win-win solution that allows both parties to achieve Ihei goals. The use at collaborations is inappropriate when time ‘6 ol Ire (meme. issues are unimportant, and the goals of other parts are wrong or illegal.

Compromising :

It is a well-accepted strategy for resolving to connect. In it then is no dear winner or loser. It is a kind of situation in which each party is willing to give up something. its use is appropriate when cooperation is important but time [resources are limited or finding an outcome. even lea than best is better than being without any solution. It is not suitable when a creative solution is essential.


In this, the conflicting parties may either withdraw or hide inimitability


It is a kind of win-lose approach in which a person seeks to satisfy his or her own interest, regardless of the impact on the other paths b me conflict.

Accommodation :

It's a kind of lose-win situation in it one parties seeks to appease an opponent, that party may be willing to place opponents hues above his or her‘own. One party willing to be self-sacrificing.

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